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Case studies

The municipal organizations where Citadel has been deployed have seen a lasting change in the first few uses.

Citadel from City to Village

The province of Quebec abounds in the diversity and unique beauty of its many municipalities, from small picturesque seaside villages to large cities with international influence.

We are incredibly proud to contribute to the digital shift in Quebec communities of all sizes by making innovation a lever for growth. The municipal organizations where Citadel has been deployed have seen a lasting change in the first few uses.


Relationships of trust between municipal organizations and Citadel

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Our satisfied users become our best advertisement.

From the start of our collaboration, it is clear that Citadel is continuously improving and that we are benefiting from the ideas contributed by other municipalities. We feel that our comments and suggestions contribute to the evolution of the solution. It's a win-win situation!

Jeannoé Lamontagne
Executive director

During the implementation of Citadel, the team's good understanding of data structuring in the municipal environment greatly facilitates the process.

Éric Bégin, Coordinator
Planning division

First of all, the Citadel team is dynamic and friendly! On a more serious note, it is clear that they have a good knowledge of the municipal domain and the reality on the ground, which helps us in our asset management approach. We feel their commitment to guide us in improving our operations, to facilitate our work and to support us in our digital transition.

Julie Maurice
Executive director

The Citadel team has a very human approach that gives us confidence. They accompany us at each step with a great availability.

Élie Marsan-Gravel
Technical services director

Citadel's team is very efficient, attentive to our needs and open to constantly improving the platform. We appreciate the ease of use of the platform, its user-friendly design and the quality of the coaching offered by the team.

Caroline Aubertin
Executive director